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Need help with your My Vaccine Pass?

There are three ways to get your My Vaccine Pass - online through My Covid Record, over the phone, or in person at a pharmacy. 

If you need assistance setting up your My Vaccine Pass or Travel Vaccination Certificate from scratch or simply need help printing a physical version - our libraries have computers, Wi-Fi, printing, scanning and library staff who can provide support. 

Bring your drivers licence (or some other form of ID) and your email address. You will need one email address per person.

It can be handy to bring your mobile phone with you as well.

If you can’t sign up online, you can request a pass be sent to you - just phone 0800 222 478 with your NHI number handy. 

Printing costs per page: Black and white, 20 cents and colour, 50 cents. Laminating: $2. Visit