Whether you’re heading to work, coming home from a night shift, or getting the day started at home, rubbish day can sneak up on you.

When bins go out in a rush, they’re often placed haphazardly on the kerb, which can cause problems for you and our collection crews.

Have a look at what can happen if your food scraps bin is placed too close to your rubbish or recycling. 

If this happens, you can request a replacement bin here. Damaged or alternative bins can’t be collected, so you’ll need to make other arrangements in the meantime.

Here are a few simple tips to keep things running smoothly:

• Place your bins at least 30cm apart, ideally 60cm (about a small step apart)
• Line them up from smallest to largest so the truck can see each one clearly
• Have them kerbside by 7.30am on collection day so they’re not missed
• Make sure bins aren’t overflowing and lids must close.
• For glass crates, glass should stay below the rim or they may not be emptied.

Learn what can and can’t go in your bins here.

Need a hand managing your bins? Download the Antenno app.

You can:

• report a missed bin collection
• set up collection day reminders

Just enter the address you want alerts for, and you’re good to go.