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Our district is at the Orange setting of the new traffic light system (COVID-19 Protection Framework). Council offices and facilities are open, please wear face coverings and scan in using your NZ COVID-19 Tracer app. For further details about Council Services at Orange, click here.

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Community Alerts with Antenno

Notifications - to you, from us

We offer a free mobile app that sends you notifications and alerts about places you care about.

Antenno is simple and easy to use and no personal information or log on details are required. Antenno will alert you to:

  • Rubbish and recycling days so you don't forget
  • Exciting council events happening around places you care about
  • Road closures so you don't get caught out
  • ...and so much more

Report things - from you, to us

You can also use Antenno to immediately tell us about things that need fixing, or give us feedback, direct through the app. Seen some graffiti, found a water leak or a pot hole, or have a new idea? Go to the 'Your Report' menu, and add a report to tell us about it.

How to install

All you need to do is install the app from the App Store or Google Play and save places you care about, such as your home, work, rental property or school (save the actual address, eg, 35 Kenrick Street, Te Aroha). Antenno will notify you when something relevant to your chosen place(s) arises. Antenno is free and available on both Apple and Android smartphones.

App Story BadgeGoogle Play Badge 

Help and Support

For assistance and support regarding the mobile app, please contact the Antenno team on This email address is being protected from spambots. You need JavaScript enabled to view it..

 

antenno logo artwork horizontal orange

Other useful contacts

Management

Mayor and Councillors

Executive Management

Council Managers

Media Contacts

During office hours

Phone 07 884 0060 and ask to speak to the Communications team

Outside of office hours

Jenni Cochrane (Communications Manager) - 027 447 3345

Waikato Regional Council

0800 800 401

www.waikatoregion.govt.nz

(please note, we do not accept payments for Waikato Regional Council rates - these must be made at a Waikato Regional Council office, online or at a post office)

Text alerts

The text alerts system was discontinued from December 2019.

Customers can now get notifications direct to their smartphone using the free Antenno app. All reminders for rubbish and recycling, rates and civil defence (previously sent as text alerts) are now sent through Antenno, together with other useful notifications and reminders. 

Find out more about Antenno

 

Recycling text reminders

Text reminders


Note: This service is currently only available to Telecom and Vodafone customers. There is no space between the word ‘zone’ and the number.

 

Antenno

Our Council is now on Antenno! Antenno is a mobile app that sends you alerts and notifications, about places and topics you care about, like when to put out your rubbish and recycling! And its free :)  There are two ways you can use Antenno; receive notifications from council about the places you have marked as important to you, or reporting back to council on issues or feedback. Find out more about Antenno here.

Contact Us

Can't find what you need on the site? Or want to talk to someone in person? Get in touch with us.

Customer Services Advisor

Phone:

Te Aroha and Morrinsville - 07 884 0060
Matamata - 07 881 9050
Or toll free - 0800 746 467

After hours:

24 hour phone service - phone 07 884 0060
Or toll free - 0800 746 467

Email us

You can contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by using the form below. Contact details are required for us to investigate and respond to your request, and get in touch with you if necessary. If you choose not to be contacted and do not wish to be involved in any investigation or resolution process you can click on the tick box to have your enquiry treated as confidential.

If you wish to make a complaint, please use our online complaints form.

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Please also read our privacy policy before sending your enquiry.

 
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Visit us in person:

Te Aroha Office - 35 Kenrick Street, Te Aroha
Matamata-Piako Civic and Memorial Centre - 11 Tainui Street, Matamata
Morrinsville Area Office - 56-62 Canada Street, Morrinsville

Offices are open 8am - 4:30pm, Monday to Friday.

Post:

Correspondence can be posted to Council using our PO Box address.

Matamata-Piako District Council
PO Box 266,
Te Aroha   3342

 

Antenno

Our Council is now on Antenno! Antenno is a mobile app that sends you alerts and notifications, about places and topics you care about. There are two ways you can use Antenno; receive notifications from council about the places you have marked as important to you, or reporting back to council on issues or feedback. Find out more about Antenno here.