Contact Us

Can't find what you need on the site? Or want to talk to someone in person? Get in touch with us.

Customer Services AdvisorVisit:

Te Aroha Office - 35 Kenrick Street, Te Aroha
Matamata-Piako Civic and Memorial Centre - 11 Tainui Street, Matamata
Morrinsville Area Office - 56-62 Canada Street, Morrinsville

Offices are open 8am - 5pm, Monday to Friday.


PO Box 266, Te Aroha 3342


Te Aroha and Morrinsville - 07 884 0060
Matamata - 07 881 9050
Or toll free - 0800 746 467

After hours:

24 hour phone service - phone 07 884 0060
Or toll free - 0800 746 467


Te Aroha - 07 884 8865
Morrinsville - 07 889 5740
Matamata - 07 888 5049

Email us

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If you wish to make a complaint, please use our online complaints form.

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Our Council is now on Antenno! Antenno is a mobile app that sends you alerts and notifications, about places and topics you care about. There are two ways you can use Antenno; receive notifications from council about the places you have marked as important to you, or reporting back to council on issues or feedback. Find out more about Antenno here.

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Simply text any of the following keywords to 5801 for contact details and opening hours:

  • Office
  • Library
  • Refuse
  • Spa
  • Pool
  • Info (will give you a list of all the above keywords)

Texts cost 20 cents