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Hetana Street one way trial

Feedback for the Hetana Street trial has now closed. Thank you for taking the time to have your say. The feedback will now be collated and sent to Waka Kotahi for assessment and we should have a decision regarding the future of the trial, in October 2021. 

What people are saying about the trial

What is the Hetana Street one way trial?

Hetana Street drone shot 1

Hetana Street is a busy thoroughfare that connects our locals and visitors with the main CBD. In May last year we asked for your feedback on how we can improve Hetana Street and you told us you wanted the street and amenities to be more functional and enjoyable for families and visitors and safer for pedestrians.

We listened and as part of a wider vision for Hetana Street we held a demonstration of how a one-way system could work along the street. We are now ready to move into phase two of the project, the multi month trial, which will officially start at the beginning of May. You will see works in this area start on 5 April, but Hetana Street will remain one way during this time.  

Funding towards this pilot has been received from Waka Kotahi’s (NZ Transport Agency) Innovating Streets Programme, which aims to create safer and more vibrant streets for all ages and abilities. 

What is a one-way trial?  

Throughout the demonstration day on 4 December 2020, we tested the effectiveness of the one-day trial, such as vehicle speeds, ease of use for drivers and pedestrians, parking availability and flow of traffic on Broadway and Arawa Street and talking to local emergency services personnel. 

All that data was valuable in helping us make more temporary changes to how the Hetana Street will look at as part of a longer trial.


Render for the demonstration day event - December 2020:

hetana one way

Render for the longer trial, available for use now: 

Hetana street long trial


Community feedback was also crucial to understanding if we were on the right track following the one day event.

"So many people were keen to come and see us at the demo day and share their thoughts with us," said Matamata Ward Councillor Sue Whiting. "What we learned is the majority of people who provided feedback were open to the idea of a one way system to increase road safety, but they preferred if we swapped the direction from south to north (exiting Hetana from Broadway).

"Exiting onto Broadway will enable the traffic to flow much smoother through the CBD and this is a great example of how community feedback has helped us see the bigger picture so we can create a plan that works well," she said.  

Other elements of the street layout will include speed slowing measures, a wider footpath, extended curbing and multiple crossings and beautifying elements such as planter boxes, street art and seating.

All these elements are designed to make Hetana safer for pedestrians, drivers and mobility users and become more inviting for visitors.   

Cr Whiting said while the trial is in place, community feedback is still essential as it is still a trial phase so we can fully evaluate its effectiveness.

“We really want the community to come with us on this journey, the feedback you give us throughout the trial will enable us to make whatever changes are necessary for how the street will look permanently,” she said.

"It's important to remember not all elements of this longer trial will be included in the permanent changes, so if you really like something, or you think elements just shouldn’t be there or would be better elsewhere in the street, please let us know."

 We are working closely with Raukawa Manning and Ngāti Hinerangi on designs which you will see on planter boxes and crossings which will tell a story.   

If you have questions about the trial, see below for a full list of freqently asked questions or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or ring 0800 746 467. 

Give us your feedback below.

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How is this project being funded?

Ninety percent of the cost of the trials is being funded by Waka Kotahi New Zealand Transport Agency (NZTA). This funding comes from NZTA’s Innovating Streets programme, which aims to make it faster and easier to transition New Zealand streets to safer and more liveable spaces. In addition to funding, the programme offers Councils and project teams support throughout project delivery. There are 72 projects around New Zealand being supported by the programme.
The remaining 10% of the project cost is funded by MPDC.