Payment Options

There are several ways you can pay your rates. Including:

Direct Debit

Direct Debit is the easiest way to pay your rates – you don’t have to worry about organising payment, Council simply deducts the amount owing from your account when it is due, so there is no risk of late payment penalties. The amount deducted from your account will automatically be adjusted for you each time your rates change without the need to visit your bank.

You can set Direct Debit to be deducted weekly, fortnightly, monthly (on the 25th of each month), or quarterly (on the 25th of each quarter – the last day for rates payments). Contact our Rates team to discuss the correct level of payment. Each time you receive a rate account it will show the amount and date(s) of the direct debit. You can apply for a Direct Debit online or download and post us a Direct Debit Form (pdf, 83kb).

Pay by Visa or MasterCard

You can pay by credit card on the Pay my rates page of this website. Simply fill in the form on this page and you will be redirected to a secure BNZ payment page to complete the transaction. Please note that all credit card transactions will incur a BNZ convenience fee of 2% per transaction (with a minimum fee of $1.00 per transaction).  We do not receive any part of this fee. Credit card facilities are also available at Council offices.

Telephone and internet banking

Payments can also be made using telephone and internet banking. If you wish to set this up, please contact us to ensure your correct code and account reference are used when the payments are made.

In Person

Rates can be paid in person at any Council Office. All offices can accept payment by EFTPOS, as well as by cash, cheque or credit card. Visa, Mastercard and UnionPay cards are currently accepted at the offices. Paying by Credit card at council offices incur a convenience fee of 1.25%. UnionPay cards are not currently accepted for online payments.

By Mail

Cheques can be mailed to our District Office, PO Box 266 Te Aroha. Please enclose your remittance advice slip to ensure that your payment is correctly identified. A receipt can be mailed to you at your request. Please do not post cash.