Payment options
There are several ways you can pay your rates:
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In person
Rates can be paid in person at any Council office and we accept payment by EFTPOS, cash or credit card (Visa or Mastercard). Paying by credit card at a Council office incurs a convenience fee of 1.25%.
Direct Debit, Visa or Mastercard and Internet banking
Please note alll these methods are also available via Payble.
Direct Debit
With Direct Debit, you select the frequency and the start date of the payment and it is drawn from your bank account for you, so there is no risk of late payment penalties. Each year the payment will roll over and be recalculated for you.
You can create a Direct Debit to be deducted weekly, fortnightly, monthly (on the 25th of each month), or quarterly. You can apply for a Direct Debit online or download and post us a Direct Debit form (pdf, 83kb). Confirmation of the direct debit amount will be emailed to you.
Visa or Mastercard
You can pay by credit card on the Pay my rates page, where you will be redirected to a secure Datacom payment page to complete the transaction. We charge a convenience fee of 1.5% per transaction for this service. The fee amount will be displayed for you to review before your transaction is processed.
Internet banking
Payments can be made using internet banking. Please refer to the payment instructions on your rates invoice for the relevant information to set this up.
Please note:
Payment provider - payments that are paid through the online service platform 'Do it online' are processed by our provider, Datacom, in agreement with Matamata-Piako District Council. You do not have to be a Datacom customer to use this service.
Card types - Visa and MasterCard are accepted.
Currency - Matamata-Piako District Council is a New Zealand Local Authority. All transactions will be billed in New Zealand dollar.
Minimum payment - the online service platform has a minimum payment amount of $5.00 per transaction
Processing fee - we charge a convenience fee of 1.5% per transaction for this service. The fee amount will be displayed to you for review before your transaction is processed.
Payment details - please have your invoice in front of you to ensure you enter the assessment/reference number accurately. Please note that a separate transaction is required for each payment.
After the transaction - you will be given a reference number. A receipt will not be provided, however you can print the screen or note down the details for future reference. The name that will appear on your bank statements will be “Matamata-Piako District”
Refund enquiries - in general we do not issue refunds except in extreme circumstances (at the discretion of the finance manager). If you have made a mistake and require a refund, please contact us.
Anyone concerned about paying their rates is encouraged to get in touch as we have a range of assistance available.
These include:
- a government-funded rates rebate scheme: Rates rebates
- flexible payment options, such as direct debits offering weekly, fortnightly, monthly, quarterly, and annual payment. Direct Debit terms & conditions
